All shipping charges are calculated through the third parties website, in accordance with the specifications of the product(s) you have ordered.
On custom made orders, sometimes next day shipping is not available, since it needs to be created, we will refund the difference on the shipping if this were to happen.
Depending on your location, shipping may be a few days off, depending on variables that include package size, amount of packages, weight, and the date at which you ordered.
All shipments that leave our building are final, unless in the event the order is messed up/damaged.
If you are not happy with your product, feel free to call us at 870-935-5438, or shoot us an email at firstname.lastname@example.org and we gladly help you with the issue you are having.
Thank you for choosing Rig Rite for all of your rigging needs!